FAQs

Have a Question?

Find answers to frequently asked questions here.
If you don’t find what you’re looking for, please get in touch with us.

Can I ask my instructors questions as an OnDemand student?
Yes, OnDemand students (except for bootcamps and monthly subscriptions) can ask questions to instructors directly through their account’s “Question to Instructor” feature. This feature lets you send questions (with attachments like JPEGs), to the instructor for them to answer. Questions are typically answered within a few days’ time.
Can I set how much time I study a week in my Personalized Study Plan?
Yes, when you initially create your Personalized Study Plan, you will be prompted to enter the days and times you are available to study.
Can I share/transfer my course to someone else?
All School of PE review courses are protected under all applicable federal copyright laws. Your registration is not be shared and cannot be transferred to another individual. Please see the policy you received upon registration for more information.
Can I watch class videos offline?
Videos can only be viewed with an active internet connection. They are not able to be downloaded.
Do you offer a course completion certificate?
Yes, a Certificate of Completion can be downloaded directly from your Study Hub for all courses.
Does School of PE offer a military discount?
Yes, we do! We are grateful for our service men and women, and we hope to show that gratitude with a military discount. Please visit our military discount page for more information.
Does School of PE offer group discounts?
Yes, we do offer group discounts. Get a group of 5-9 students together and save $100 off each registration. A group of 10+ students saves $200 off each registration. Please see our group discounts page for more information.
Does School of PE offer tutoring sessions?
Yes, we offer individual tutoring sessions for students who may want more help preparing for their exams. You can find more information about School of PE tutoring here!
How can I watch the lecture videos?
Learn anytime, anywhere, or on any device (including handheld devices) with our easy-to-access lecture videos. Internet access is required to study.
How do I create my Personalized Study Plan?
The Personalized Study Plan is available in your Study Hub. Once you click on the icon, you will be prompted to answer a series of questions that will help create your plan.
How do I view my Personalized Study Plan?
Once your plan has been generated, you can simply click on the hourglass icon in your Study Hub. This will bring up your Personalized Study Plan. You can view your plan in list view or calendar view.
I am an undergraduate student. Do you have any discounts for me?
If you are a full-time undergraduate student, we can offer you a $300 discount toward registration. We require proof of full-time enrollment from your school to qualify for the discount. The student discount is not applicable toward monthly subscriptions. Please check out our undergraduate discount page for additional information.
I am taking a Live Online class—is the Personalized Study Plan applicable to me?
Live Online students have a designated class schedule to ensure that they stay on track. The Personalized Study plan is designed to assist OnDemand students.
I registered for the Live Online and the OnDemand, how can I take advantage of the Personalized Study Plan?
The Personalized Study Plan can take into account the time spent in your Live Online classes when it is is generated.
I took my exam and did not pass. How do I know if I am eligible for the Pass Guarantee policy?
Please check out our Pass Guarantee policy page for more information.
Is School of PE accredited?
School of PE is a division of EduMind. EduMind is accredited by the International Association for Continuing Education and Training (IACET).
Is there a book required?
Each course has recommended course materials, but this varies depending on the course you would like to take. For more information, please check the course materials section for any course you are interested in attending.
What are the benefits of the bundle option?
Some courses offer course bundles that include both the Live Online and OnDemand delivery formats. With a bundled course, you have the ability to begin reviewing your course content before the start of your Live Online classes. You also get the added feature of our Personalized Study Plan!
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